Best Rate Guarantee

Best Rate Guarantee We guarantee that the room rates offered on our official website are the best available rates compared to those offered on other accommodation booking websites.
【Guarantee Conditions】
  • Same property
  • Same accommodation plan
  • Same stay date and length of stay
  • Same number of guests
  • Same payment method
【Exclusions】
  • Rates not publicly available, such as corporate contract rates
  • Rates available only to specific membership organizations
  • Rates sold by travel agencies or third parties beyond the accommodation’s control
  • Discounts based on points or coupons provided by other booking websites
  • Rates that cannot be booked online, such as those available only by phone
  • Rates offered through auction or group-buying websites
  • Package rates including transportation, meals, or facilities other than accommodation
  • Rates displayed in foreign currencies that fluctuate due to exchange rates
【Important Notes】
  • Rates on the official website and other booking websites may change depending on room availability.
  • Comparisons will be made based on prices including tax.
【Contact Information】

info@kyonoie.co.jp To help us respond smoothly, please provide the following information regarding the other accommodation booking website used for the rate comparison: the website information, property name, accommodation plan details, stay dates, number of guests, rate, payment method, your name, and your contact information.