The Hotel may refuse to provide accommodation in the following circumstances:
1. |
When the accommodation requested does not fall under these provisions. |
2. |
When the Hotel is booked fully and no rooms are available. |
3. |
When the Guest seeking accommodations is deemed liable to conduct themself in a manner that will contravene the laws or act against public order or good morals in regard to the accommodation. |
4. |
When the Guest seeking accommodation can be clearly identified as carrying an infectious disease. |
5. |
When the Hotel is requested to bear a special burden in regard to the accommodation. |
6. |
When the Hotel is incapable of providing the accommodation due to unavoidable causes, such as a natural calamity or damage to its facilities. |
7. |
When the Guest seeking accommodation can be clearly identified as being highly intoxicated and likely to cause serious inconvenience to other guests. |
8. |
When the Guest brings in dangerous materials (including products that may cause fire such as stoves or gasoline) or materials harmful to humans. |
9. |
When the Guest falls under the provisions of Article 5 of the Kyoto Hotel Business Act Enforcement Ordinance. |
10. |
When Article 11 hereof has been applied in the past to the Guest seeking accommodation. |
11. |
When the Guest seeking accommodation is a minor. |
12. |
When the Guest seeking accommodation is deemed to fall under any of the following:
|
① |
When the Guest seeking accommodation is deemed to be an organized crime group defined in Article 2, Item 2 of the “Act on Prevention of Unjustifiable Acts by Organized Crime Group” (Act No. 77 of 1991) (hereinafter referred to as “Organized Crime Group”), or an organized crime group member defined in Article 2, Item 6 of the same act (hereinafter referred to as “Organized Crime Group Member”), or an organized crime group quasi-member, or an organized crime group affiliate or other antisocial force; |
② |
When the Guest seeking accommodation is a corporation or other group of which business activities are under control of the Organized Crime Group or the Organized Crime Group Member; |
③ |
When the Guest seeking accommodation is a corporation which any of officers is proven to be an Organized Crime Group Member. |
13. |
When the Guest seeking accommodation makes a violent demand or demands a burden outside a reasonable range to the Hotel in regard to the accommodation. |
14. |
When circumstances similar to the forgoing items apply. |
In cases where the Guest has canceled the accommodation reservation in whole or in part, the Guest shall pay a cancelation fee as prescribed in the followings.
1. |
Terms for cancelation fee is: for cancelations made on the accommodation date to seven days prior to the accommodation date, 100% of accommodation charges for reserved accommodation schedule; and for cancelations made from the day of reservation to eight days prior to the accommodation date, 50% of accommodation charges for reserved accommodation schedule. |
2. |
In a case when the Guest does not appear by 8 p.m. on the accommodation date, or two hours after the expected time of arrival (up to 8 p.m. as the limit) without advance notice, the Hotel may regard and treat the Accommodation Contract as being canceled by the Guest. |
3. |
When the number of days contracted is shortened, the Hotel shall receive payment at the same rate as per the cancelation fee for the reserved accommodation schedule based on the accommodation charges, regardless of the reduced number of days. |
4. |
In the event that, in accordance with the preceding paragraph, a reservation is deemed to have been canceled, but the Guest proves that the reason for the no-show without notice was the non-arrival or delay of a train, passenger plane, or other public transport, or some other reason that is not attributable to the Guest, the cancelation fee specified in Paragraph 1 shall not be charged. |
* Cancelation Fee
No-show | 100% |
Accommodation date to seven days prior to the accommodation date | 100% |
Eight days prior to the accommodation | 50% |
After reservation made | 50% |
|
Notes: |
1. |
The percentage is the ratio of the cancelation fee against the accommodation charges for the reserved accommodation schedule. |
2. |
In the event that the number of days contracted is shortened, the Hotel shall receive payment at the same rate as per the cancelation fee for the reserved accommodation schedule based on the accommodation charges. |
The Hotel has the right to cancel an accommodation reservation in the following cases unless other provisions are provided:
1. |
When the Guest falls under Article 2, Item 3 or Item 14. |
2. |
When the Guest does not register the particulars prescribed in Article 3, Paragraph 1. |
3. |
When the deposit has not been paid to the Hotel on time in a case where the Hotel requested such deposit referred to in Article 4. |
In cases where the accommodation reservation has been canceled in accordance with the provisions of the preceding paragraph, the Hotel shall refund any deposit already received for the reservation.
The accommodation charges shall be paid on or before the date designated by the Hotel in such manner as the Hotel or a travel agency may specify including via direct deposit (amount equivalent to the accommodation charges) into a nominated bank account (remittance) or credit card or payment at the Hotel. The accommodation charges shall be paid even if the Guest voluntarily does not stay at the Hotel after the room has been made available to the Guest.
The Guest shall observe the rules of use established by the Hotel (hereinafter referred to as “Rules of Use”) within the premises of the Hotel.
The Hotel may, in the following situations, refuse to allow the Guest to continue their stay even during an agreed accommodation period.
1. |
When the Guest falls under Article 2, Item 3 to Item 14. |
2. |
When the Guest has brought someone who is not a registered guest into the room. |
3. |
When the Guest has not abided by the Rules of Use. |
4. |
When the Guest has smoked in the bedroom, has damaged fire-fighting equipment, or has otherwise violated prohibitions in the Rules of Use established by this Hotel. |
The Hotel has no parking space for Guests.
Any dispute arising in connection with these Terms and Conditions for Accommodation Contract shall be referred to the exclusive jurisdiction of Tokyo District Court in the first instance and resolved in accordance with Japanese laws.